Privacy policy

Privacy Policy

Sunflower State Custom

Last Updated: October 17, 2026

At Sunflower State Custom, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, purchase our products, subscribe to our email or SMS marketing communications, or otherwise interact with our business.

This policy applies to our website, https://www.sunflowerstatecustom.com, and our related services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide, as well as certain information automatically collected when you interact with our website.

Personal Information

  • First and last name

  • Email address

  • Mobile phone number

  • Billing and shipping addresses

  • Customer account information

  • Customer service communications

Order and Transaction Information

  • Products purchased

  • Order history

  • Purchase amounts

  • Shipping and fulfillment information

  • Payment confirmation and transaction details

Payments are processed through Shopify and authorized payment providers. We do not directly store complete credit card information.

Website and Device Information

  • IP address

  • Browser and device information

  • Pages visited

  • Products viewed

  • Shopping cart activity

  • Referring websites

  • Cookies and similar tracking technologies

Marketing and Subscription Information

  • Email subscription preferences

  • SMS subscription preferences

  • Marketing consent records

  • Subscription and unsubscribe activity

  • Interactions with marketing emails and text messages

2. How We Use Your Information

Sunflower State Custom uses customer information to:

  • Process and fulfill orders.

  • Arrange printing, packaging, and shipping.

  • Provide order confirmations and tracking information.

  • Respond to questions and customer service requests.

  • Process returns, refunds, and payment transactions.

  • Send promotional emails when authorized.

  • Send promotional SMS messages when expressly authorized.

  • Provide subscriber discounts and special offers.

  • Send new collection announcements and seasonal promotions.

  • Personalize shopping experiences.

  • Analyze website traffic and advertising performance.

  • Improve our products, services, and website.

  • Detect fraud, prevent misuse, and maintain website security.

  • Comply with legal and regulatory obligations.

Where required by law, we obtain your consent before sending marketing communications or using certain tracking technologies.

3. Email Marketing Through Klaviyo

Sunflower State Custom uses Klaviyo, a third-party email and SMS marketing platform, to manage subscriber communications and marketing activities.

If you voluntarily subscribe to our email list, we may send:

  • Welcome emails and subscriber discount codes.

  • New product and collection announcements.

  • Seasonal sales and promotional offers.

  • Exclusive discounts and special promotions.

  • Product recommendations.

  • Shopping cart reminders, where permitted.

  • Other communications related to Sunflower State Custom.

Klaviyo may process your email address, subscription preferences, shopping activity, and engagement with marketing communications to provide these services.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our promotional messages.

Unsubscribing from promotional emails does not necessarily prevent transactional communications regarding purchases or customer service requests.

4. SMS Marketing Through Klaviyo

Sunflower State Custom uses Klaviyo to manage and deliver SMS marketing communications to customers who have expressly opted in.

By voluntarily subscribing to our SMS marketing program, you agree to receive recurring promotional text messages from Sunflower State Custom. These messages may be sent using automated technology.

Messages may include:

  • Subscriber-only discounts.

  • New product announcements.

  • Special promotions and limited-time sales.

  • Seasonal collection releases.

  • Shopping cart reminders, where authorized.

  • Other marketing communications related to our products.

SMS Consent

SMS marketing consent is collected separately from email marketing consent.

Providing your phone number during checkout or subscribing to our email list does not automatically enroll you in SMS marketing.

Consent to receive marketing text messages is not a condition of making a purchase.

Message Frequency and Charges

Message frequency varies. Message and data rates may apply.

Opting Out

You may opt out of SMS marketing at any time by replying STOP to a text message.

For assistance, reply HELP or contact hello@sunflowerstatecustom.com.

Opt-out requests will be processed in accordance with applicable requirements.

5. Mobile Information and SMS Consent Protection

Sunflower State Custom will not share your mobile information or SMS opt-in consent with third parties or affiliates for their independent marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with third parties for marketing or promotional purposes.

We may share information with Klaviyo, telecommunications providers, and other authorized service providers solely as necessary to manage and deliver our SMS messaging program.

These service providers are not permitted to use mobile information or SMS consent records for their own independent marketing purposes.

We do not sell or rent customer mobile phone numbers or SMS marketing consent.

Your SMS subscription is voluntary, and you may withdraw consent at any time.

6. Shopify and Ecommerce Services

Our online store is hosted by Shopify, which provides the ecommerce technology used to operate our website.

Shopify and associated service providers may process personal information necessary to:

  • Operate our online storefront.

  • Process customer purchases.

  • Maintain shopping carts and checkout sessions.

  • Manage customer accounts.

  • Facilitate payments and refunds.

  • Support fraud detection and security.

  • Provide website analytics and other ecommerce functionality.

Information processed by Shopify is subject to its applicable privacy and security practices.

For additional information, visit https://www.shopify.com/legal/privacy.

7. Printed Mint and Order Fulfillment

Sunflower State Custom operates as a print-on-demand business and uses Printed Mint as a production and fulfillment partner.

When you place an order, we may provide Printed Mint with the information necessary to produce and deliver your purchase.

This may include:

  • Customer name.

  • Shipping address.

  • Ordered products, sizes, and colors.

  • Product customization details, when applicable.

  • Order and fulfillment instructions.

This information is shared for production, order fulfillment, shipping, and related customer service purposes.

8. Cookies, Analytics, and Advertising

Our website uses cookies and similar technologies to improve functionality, understand visitor behavior, and measure marketing performance.

These technologies may collect information such as:

  • Pages viewed.

  • Products browsed.

  • Shopping cart activity.

  • Device and browser information.

  • Website interactions.

  • Advertising engagement.

We may use Shopify, Klaviyo, Google, Meta, and other analytics or advertising technologies to support our business operations.

Depending on your privacy preferences and applicable law, information collected through these services may be used to personalize advertisements or measure the effectiveness of marketing campaigns.

Some advertising-related disclosures may be considered the sale or sharing of personal information under applicable privacy laws, even when no money is exchanged.

Where required by law, we provide appropriate choices for opting out of targeted advertising or certain forms of personal information sharing.

You may also manage certain cookies through your browser settings and any privacy controls provided on our website.

9. Abandoned Cart Reminders

Our website may use cookies and similar technologies to remember products added to shopping carts.

Klaviyo may use shopping cart information to send email or SMS reminders to eligible customers.

SMS abandoned cart reminders will only be sent where the required marketing consent has been obtained and applicable laws and messaging rules permit them.

Customers may unsubscribe from these communications using the methods described in this policy.

10. How We Share Personal Information

We may share limited customer information with service providers necessary to operate our business.

These include:

Shopify: Ecommerce hosting, checkout, and store operations.

Klaviyo: Email and SMS marketing, subscriber management, marketing automation, and consent records.

Printed Mint: Product printing, packaging, and order fulfillment.

Payment Providers: Secure payment processing and fraud prevention.

Shipping Providers: Order delivery and shipment tracking.

Analytics and Advertising Providers: Website performance analysis and advertising services, subject to applicable privacy requirements.

We may also disclose information when required by law, to protect our legal rights, or in connection with permitted business transactions.

We do not share mobile information or SMS opt-in consent with third parties or affiliates for their independent marketing or promotional purposes.

11. Data Storage and Security

We take reasonable measures to protect customer information from unauthorized access, disclosure, alteration, and misuse.

Customer information may be stored or processed through Shopify, Klaviyo, and other authorized service providers.

These platforms maintain their own security procedures and data protection practices.

While we take reasonable precautions, no internet-based system or electronic transmission can be guaranteed completely secure.

12. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Fulfill customer orders.

  • Provide customer support.

  • Maintain required accounting and transaction records.

  • Comply with tax and legal obligations.

  • Maintain subscription preferences and consent records.

  • Prevent fraud and resolve disputes.

When personal information is no longer required, we take appropriate steps to delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

13. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to the personal information we maintain about you.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Withdraw marketing consent.

  • Opt out of certain targeted advertising or data sharing.

  • Request information about how your personal information is used.

  • Exercise applicable privacy rights without unlawful discrimination.

To submit a privacy-related request, contact:

hello@sunflowerstatecustom.com

We will respond in accordance with applicable privacy laws.

Certain information may need to be retained for legal, tax, security, or legitimate business purposes.

14. Children's Privacy

Sunflower State Custom sells apparel and accessories for customers of different ages, including children's products.

However, our website and marketing programs are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without appropriate authorization.

If we learn that personal information has been collected from a child in violation of applicable requirements, we will take reasonable steps to delete that information.

15. Third-Party Websites

Our website may contain links to third-party websites and services.

These websites may have their own privacy policies and information collection practices.

Sunflower State Custom is not responsible for the privacy practices of independently operated third-party websites.

We encourage customers to review their privacy policies before providing personal information.

16. International Data Processing

Some of our service providers may process or store personal information in locations outside your state or country.

Where required, appropriate measures will be taken to protect information transferred across jurisdictions in accordance with applicable privacy laws.

17. Changes to This Privacy Policy

Sunflower State Custom may update this Privacy Policy periodically to reflect changes in our business operations, service providers, marketing practices, or legal obligations.

Any updates will be published on this page, along with a revised "Last Updated" date.

We encourage customers to review this policy periodically.

18. Contact Information

If you have questions about this Privacy Policy, your personal information, or your email and SMS communication preferences, please contact us.

Sunflower State Custom

Website: https://www.sunflowerstatecustom.com

Email: hello@sunflowerstatecustom.com

For SMS assistance, reply HELP to a message or contact us by email.

For SMS marketing opt-outs, reply STOP to any marketing text message.